Red Hat NETWORK PROXY SERVER 3.6 - Installation Guide download pdf (Page 33)

Chapter 6. Troubleshooting 29

* copying configuration information

* copying logs

* querying RPM database (versioning of RHN Proxy, etc.)

* get diskspace available

* timestamping

* creating tarball (may take some time): /tmp/rhn-proxy-debug.tar.bz2

* removing temporary debug tree

Debug dump created, stored in /tmp/rhn-proxy-debug.tar.bz2

Deliver the generated tarball to your RHN contact or support channel.

Once ﬁnished, email the new ﬁle from the /tmp/ directory to your Red Hat representative for imme-

diate diagnosis.

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Red Hat NETWORK PROXY SERVER 3.6 - Installation Guide Page 33